FAQ

We specialize in versatile footwear collections including:

• Boots – Durable and stylish for various occasions
• Hiking – Rugged and reliable for outdoor adventures
• Loafers – Sophisticated slip-ons for casual elegance
• Oxfords – Classic formal wear with contemporary style
• Sneakers & Athletic Shoes – Comfort-focused for active lifestyles

Our footwear combines timeless craftsmanship with contemporary trends, offering the perfect balance of style, comfort, and durability. Each pair is carefully curated to support your dynamic lifestyle while making a fashion statement.

We provide two reliable shipping options:

• Standard Shipping – $12.95
  Carriers: DHL or FedEx
  Delivery Time: 10-15 business days after dispatch
  Includes tracking and insurance coverage
• Free Shipping
  Carrier: EMS
  Delivery Time: 15-25 business days after dispatch
  Minimum Order: $50 or more

All orders require 1-2 business days for processing and quality assurance before dispatch. We ensure every pair meets our strict quality standards before shipping.

We proudly offer worldwide shipping with the exception of Asia and select remote areas due to logistical constraints. We’re continuously working to expand our delivery network.

Yes! You’ll receive tracking information via email once your package is dispatched. This allows you to monitor your delivery every step of the way.

Address modifications can be made within 24 hours of placing your order. Please contact our support team immediately at [email protected] with your order details.

We accept the following secure payment options:

• Visa
• MasterCard
• JCB
• PayPal

You’ll receive an immediate email confirmation with all your order details after completing your purchase. If you don’t see it, please check your spam folder.

Yes, free shipping via EMS is available for orders of $50 or more. This option is perfect for building your versatile footwear collection or ordering multiple pairs.

We accept returns within 15 days of delivery. Items must be in original condition with tags attached. Please contact our customer service team to initiate a return process.

We take quality seriously. If your footwear arrives damaged or doesn’t meet our quality standards, please contact us immediately at [email protected] with photos of the issue, and we’ll resolve it promptly.

Our company is based at:
5028 Park Avenue, Sacramento, US 95814

At Stride & Style, we’re not just delivering shoes—we’re delivering confidence, comfort, and the perfect foundation for your unique path. We understand our customers are always on the move, and we craft both our footwear and services to match your dynamic lifestyle.